Support X – WordPress HelpDesk
This plugin displays user tickets from HelpScout, ZenDesk, FreshDesk, Desk.com and Teamwork Desk in wordpress.Customers can see all old tickets, create new tickets and reply to old tickets from wordpress.
See Our WordPress HelpDesk in Action
Key Features and Screenshots
Supported Ticket Systems
Plugin supports four popular ticket systems.
Tickets Table
Plugin gets all tickets related to a user from selected ticket system and displays to user in table form.
Create Ticket
You can display ‘Create a Ticket’ form on any wordpress pages or below ‘Tickets’ table.
Custom Fields
You can display custom fields of ticket system in ‘Create a Ticket’ form.
Phone and Upload Fields
You can display Phone Number and add attachment field in ‘Create a Ticket’ form.
Ticket Tag
You can ask the user to select a topic as a ticket tag when creating a new ticket. User can select from ticket system tags or products purchased.
Google reCaptcha
For preventing spams , you can display Google reCaptcha before submitting a new ticket or replying to old ticket.
WooCommerce Integration
You can display user tickets and ‘Create a Ticket’ form in my account section of WooCommerce.
Help Scout APP
When viewing a ticket in Help Scout, plugin displays user order details in Help Scout.
Choose the Best Package
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Basic$59 / Year
- Use on 1 WordPress Site
- 1 Year of Support & Updates
- No Add-ons
- Basic Email Support
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PopularProfessional$99 / Year
- Use on 5 WordPress Sites
- 1 Year of Support & Updates
- 15+ Premium Add-ons
- Priority Email Support
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Developer$149 / Year
- Use on 25 WordPress Sites
- 1 Year of Support & Updates
- 15+ Premium Add-ons
- Priority Email Support
3 reviews for Support X – WordPress HelpDesk
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David –
We use zendesk support system for our site
daniele1 (verified owner) –
This is the BEST plugin if you want to integrate HelpScout on your website. I used other recommended alternatives and I ended up being disappointed.
Great code and support.
Andrew Smith (verified owner) –
Great plugin and great support.